International patient services · China

Trusted care in China,
made clear.

Prime Healthcare China connects international patients with leading hospitals, experienced specialists, and a multilingual care team—from first consultation to follow-up.

Why trust us
Care advisor response within 24 hours
Written scope before paymentMedical interpretationOne dedicated care manager
8 yearsLocal healthcare experience
50+Grade-A tertiary hospitals
4 citiesGuangzhou · Shenzhen · Beijing · Shanghai
End-to-endMultilingual care coordination
A LOCAL TEAM YOU CAN RELY ON

Deep local access. One accountable care partner.

Prime Healthcare China is backed by Guangzhou Youdeyi Health Technology Co., Ltd., a local healthcare service platform established in 2018. Our network spans more than 50 leading tertiary hospitals, with Guangzhou at its center and coordinated access across Shenzhen, Beijing, and Shanghai.

Established local operatorDocumented service scopePatient-first coordination
EXPERIENCE YOU CAN VERIFY

Built on an established healthcare service network.

Prime Healthcare China is supported by Youdeyi, a Guangzhou healthcare service platform established in 2018. Meet our founder, local care team, and see the independent media coverage behind our service standards.

Meet the company
Cai Dongsong, Founder and Chairman
FOUNDER & CHAIRMANCai DongsongFounder story · Media feature · 12 care coordinators
Cai Dongsong, Founder and Chairman of Prime Healthcare China and Youdeyi
Cai DongsongFounder & Chairman · Prime Healthcare China and Youdeyi
OUR FOUNDER’S VISION

Healthcare should have no borders.

Having worked in healthcare for more than two decades, Mr. Cai Dongsong has witnessed China’s medical capabilities grow into some of the most advanced in the world. He also saw how language barriers, unfamiliar systems, and a lack of reliable information could keep international patients from receiving timely care.

Building on Youdeyi’s local healthcare service foundation, he established Prime Healthcare China to remove those barriers—giving every patient a clear plan, trusted local coordination, and a team that stays beside them throughout the journey.

Access to quality medical care should never be limited by geography, language, or distance.
The story behind Prime Healthcare ChinaChairman’s message · 2 min 03 sec
OFFICIAL MEDIA FEATUREPearl River TV · Today Frontline
Full report · English subtitles · 5 min 16 sec2025.03.21
MEDIA RECOGNITION

Featured by Guangdong’s official television media.

On March 21, 2025, the Guangdong Pearl River TV program "Today's Frontline" interviewed Youdeyi to learn about its hospital navigation and medical coordination services, drawing public attention to the professional guidance, communication support, and humanistic care that patients receive during their medical treatment at the Affiliated Hospital of Sun Yat-sen University.

Pearl River TV · Today FrontlineBroadcast · March 21, 2025 · 21:50
Official Guangdong media coverageOn-site service interviewReal patient journey support
REAL SERVICE MOMENTS

Care coordination, seen on the ground.

A selection of real Prime Healthcare China and Youdeyi service moments across hospital visits, consultations, rehabilitation, and inpatient support. These images document the coordination process and do not represent or guarantee medical outcomes.

Inpatient care coordination
01Inpatient care coordination
Specialist consultation support
02Specialist consultation support
On-site examination support
03On-site examination support
Medical communication support
04Medical communication support
Rehabilitation coordination
05Rehabilitation coordination
Service team interview
06Service team interview
Care-team milestone
07Care-team milestone
Arrival and registration support
01Arrival and registration support
Health assessment assistance
02Health assessment assistance
Clinical visit coordination
03Clinical visit coordination
Vital-sign assessment support
04Vital-sign assessment support
Inpatient bedside support
05Inpatient bedside support
Multidisciplinary consultation support
06Multidisciplinary consultation support
Hospital arrival and care-team coordination
07Hospital arrival and care-team coordination

Patient identities are protected. Images are presented as service-process records only; Prime Healthcare China does not publish diagnoses or treatment results.

INTERNATIONAL PATIENT SERVICES

Coordinated care for every stage of your China medical journey

Choose focused support or let one accountable international medical concierge coordinate your complete journey in China.

01

Specialist Access & Treatment

Case review, hospital and specialist matching, appointment coordination, admission support, and follow-up.

Case reviewSpecialist matchingTreatment support
02

Executive Health Checkups

Efficient screening packages at selected medical centers with a dedicated concierge and bilingual reports.

VIP checkupBilingual reportResults guidance
03

Hospital Guidance & Medical Interpretation

Accurate medical interpretation and an in-hospital medical guide through registration, tests, consultations, and pharmacy visits.

Medical interpreterIn-hospital guideClear communication
04

China Medical Concierge

A complete plan covering airport pickup, accommodation, transport, medical coordination, and recovery support.

Arrival supportLocal logisticsOne care manager
SOLUTIONS, NOT A FIXED TEMPLATE

A care plan built around your medical goal.

We translate a complex request into a practical pathway: understand the case, identify suitable options, coordinate access, support the visit, and maintain follow-up.

01

Cancer & complex disease

Case review, hospital and specialist matching, treatment-pathway coordination.

02

Surgery & admission

Pre-arrival preparation, admission support, family logistics, and discharge follow-up.

03

Executive checkups

Selected medical centers, efficient scheduling, bilingual support, and results guidance.

04

Long-term care

A consistent local team for repeated treatment, rehabilitation, and ongoing coordination.

MEDICAL NETWORK

Coordinated access across leading hospitals.

Explore our 48-hospital coordination directory and 24 featured specialists. Provider availability and acceptance are always confirmed case by case.

Guangzhou United Family Hospital
Guangzhou

Guangzhou United Family Hospital

A comprehensive private hospital designed for international and local families, offering multilingual communication, coordinated outpatient care, health screening, and inpatient services.

Heyou International Hospital
Foshan · Greater Bay Area

Heyou International Hospital

Heyou International Hospital Group comprises Heyou Hospital and Heyou Pinnacle Medical Center. Together they provide comprehensive, international and high-end care across more than 50 specialties, supported by multidisciplinary teams and full-cycle health management.

Sun Yat-sen University Cancer Center
Guangzhou

Sun Yat-sen University Cancer Center

Established in 1964, the center is a leading cancer institution in South China, combining multidisciplinary diagnosis, surgery, systemic treatment, radiotherapy, and clinical research.

The First Affiliated Hospital, Sun Yat-sen University
Guangzhou

The First Affiliated Hospital, Sun Yat-sen University

Founded in 1910, this major tertiary teaching hospital is one of South China’s most comprehensive medical centers, with nationally recognized capability in complex and critical care.

Huang Haiwei
Neurology · Cerebrovascular Disease

Huang Haiwei

The First Affiliated Hospital, Sun Yat-sen University

Song Bin
Joint Surgery · Sports Medicine

Song Bin

The Sixth Affiliated Hospital, Sun Yat-sen University

Huang Zhiquan
Oral, Maxillofacial & Head-Neck Surgery

Huang Zhiquan

Sun Yat-sen Memorial Hospital, Sun Yat-sen University

Feng Shuying
Gynecology · Hysteroscopy

Feng Shuying

Sun Yat-sen Memorial Hospital, Sun Yat-sen University

COORDINATED HOSPITAL NETWORK

Hospitals Prime Healthcare China can help coordinate with across China’s major medical hubs.

Prime Healthcare China may help international patients contact and coordinate with suitable hospitals based on case needs, with our strongest on-the-ground presence in Guangzhou and extended access in Shenzhen, Beijing, and Shanghai.

48 featured hospitals

The Third Affiliated Hospital, Sun Yat-sen University

CardiologyOncologyNeurosciences

The First Affiliated Hospital, Sun Yat-sen University

CardiologyOncologyNeurosciences

Sun Yat-sen Memorial Hospital, Sun Yat-sen University

CardiologyWomen’s HealthNeurosciences

Sun Yat-sen University Cancer Center

OncologyWomen’s Health

Zhongshan Ophthalmic Center, Sun Yat-sen University

Ophthalmology

Guangdong Provincial People's Hospital

CardiologyNeurosciencesOncology

Guangdong Provincial Hospital of Chinese Medicine

OncologyCardiologyNeurosciences

The Second Affiliated Hospital of Guangzhou Medical University

CardiologyOncologyNeurosciences

The First Affiliated Hospital of Guangzhou Medical University

Respiratory & ThoracicOncologyCardiology

Nanfang Hospital, Southern Medical University

CardiologyOncologyNeurosciences

Zhujiang Hospital, Southern Medical University

CardiologyOncologyNeurosciences

Guangzhou United Family Hospital

Health CheckupsWomen’s HealthPediatrics

Heyou International Hospital

OncologyOrthopedicsCardiology

The Prime Healthcare China and Youdeyi service network covers 50+ hospitals; this page currently features 48 selected institutions, so the figures refer to different scopes. Listings do not imply affiliation, endorsement, exclusivity, agency, formal partnership, or guaranteed acceptance. Availability depends on hospital policy, physician schedules, and clinical review. Read our coordination and medical disclaimer.

SPECIALIST NETWORK

Experienced specialists, coordinated around your case.

Prime Healthcare China helps international patients identify and coordinate with appropriate specialists across leading hospitals. Every request begins with a case and availability review.

24 featured specialists

Prime Healthcare China provides non-clinical coordination services. Featured physicians are independent clinicians; inclusion does not imply employment by Prime Healthcare China, guaranteed acceptance, or endorsement by their hospitals. Appointments are subject to clinical suitability, hospital policy, and physician availability.

CAREPLUS PROGRAMS

Five levels of care, one clear standard

Choose the level of support that fits your medical journey. Every program begins with a needs review and a written scope; higher tiers add more travel, treatment, surgery, and follow-up coordination.

01CarePlus · Light

Day Medical Guidance Package

USD $500

1 full hospital service day

02CarePlus · Elite

Elite Consultation Package

USD $1,000

Within 7 calendar days, including 4 full hospital service days

03CarePlus · Extended

Extended Medical Care Package

USD $3,000

Up to 21 calendar days

04CarePlus · Surgical

Surgical Care Package

USD $5,000

Up to 28 calendar days

05CarePlus · Premium

Premium Customized Package

From USD $10,000

From 7 days, fully customized

CHOOSE YOUR STARTING POINT

A clear first step for every patient

You do not need to understand China’s hospital system before contacting us. Start with the option closest to your needs—we will refine the plan with you.

01
Need medical direction

Medical Direction Review

For patients who have records or a diagnosis and need help identifying the appropriate hospital, specialty, or next step in China.

  • Initial needs review
  • Hospital and specialty options
  • Written coordination roadmap
02
Planning preventive care

Executive Health Checkup

For individuals, families, and executives seeking an efficient, supported health screening experience in China.

  • Package matching
  • Appointment coordination
  • In-hospital guidance and bilingual results support
03
Travelling for treatment

Complete China Care

For patients who want one team to coordinate the medical pathway and practical arrangements throughout their stay.

  • Treatment pathway coordination
  • Medical interpretation
  • Arrival, stay, and follow-up support
YOUR CARE JOURNEY

One team, from first message to follow-up

Guangzhou skyline with Canton Tower
Care begins in Guangzhou
  1. 01

    Share your needs

    Tell us your symptoms, goals, preferred city, and travel timing. Uploads can be shared securely after intake.

  2. 02

    Receive a clear plan

    We review your case, recommend suitable hospitals or specialists, and explain service fees before you decide.

  3. 03

    Confirm & arrange payment

    Approve your written plan and payment schedule. A secure USD 100 booking-advance link will be activated here once Prime Healthcare China’s international payment channel is ready.

  4. 04

    Arrive with confidence

    Your care manager coordinates appointments, translation, transportation, and follow-up throughout your stay.

WHY PRIME HEALTHCARE CHINA

Clarity where international care gets complicated

Hospital access

A proven local network across 50+ leading tertiary hospitals.

Language confidence

Medical context is translated, not merely the words.

Transparent scope

You see what Prime Healthcare China coordinates, what the hospital charges, and what happens next.

Human continuity

One care manager stays with your case across the full journey.

INTERNATIONAL MEDICAL CONCIERGES

A familiar face at every step

Prime Healthcare China international medical concierges support international patients with hospital navigation, appointment logistics, in-hospital medical guidance and interpretation, and clear communication throughout the journey.

iOur coordinators support the patient journey and do not replace licensed physicians, nurses, or medical institutions.

Danna, International Medical Concierge01

Danna

International Medical Concierge

Avery, International Medical Concierge02

Avery

International Medical Concierge

Morgan, International Medical Concierge03

Morgan

International Medical Concierge

Riley, International Medical Concierge04

Riley

International Medical Concierge

Alex, International Medical Concierge05

Alex

International Medical Concierge

Jordan, International Medical Concierge06

Jordan

International Medical Concierge

Casey, International Medical Concierge07

Casey

International Medical Concierge

Jamie, International Medical Concierge08

Jamie

International Medical Concierge

Robin, International Medical Concierge09

Robin

International Medical Concierge

Taylor, International Medical Concierge10

Taylor

International Medical Concierge

Cameron, International Medical Concierge11

Cameron

International Medical Concierge

Harper, International Medical Concierge12

Harper

International Medical Concierge

BOOKING & PAYMENT

A clear first step, ready for secure payment

Prime Healthcare China will collect a USD 100 booking advance only after the service scope and next steps are confirmed in writing. The amount will be credited toward the agreed coordination service fee. The international payment link is being prepared and will be connected to the reserved area shown here.

Written scope firstUSD 100 booking advanceReserved payment linkDigital payment record
No charge when you submit an inquiry
PAYMENT PLACEHOLDER
Booking advanceUSD 100
Purpose
Reserve Prime Healthcare China care coordination after written confirmation
Payment link
Pending activation

This area is reserved for Prime Healthcare China’s future international payment link. The button is currently inactive and no payment will be processed. Read the USD 100 booking advance policy.

BEFORE YOU CONTACT US

What helps us assess your request

A few clear details help our care team understand your needs and recommend the right next step more quickly.

For privacy, submit only basic information in the website form. Our team will arrange a secure follow-up channel if medical files are needed.

01

Your main goal

Diagnosis, symptoms, screening needs, or the medical question you want answered.

02

Available records

Recent reports, imaging summaries, laboratory results, or treatment history.

03

Travel preferences

Preferred city, approximate timing, and whether a companion will travel with you.

04

Communication needs

Preferred language and the best way and time for our care advisor to contact you.

FAQ

What international patients ask us

Prime Healthcare China is a care coordination company, not a hospital. Diagnosis and treatment decisions are made by licensed medical institutions and physicians.

YOUR HEALTH DESERVES A CLEARER PATH

Tell us what care you need.

A Prime Healthcare China care advisor will review your request and reply within 24 hours.

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